FAQ

If you have questions that are not answered here, or you want to talk to us about your project, please feel free to contact us to discuss your requirements. We never charge for phone calls and emails.

We really don't know how all this website stuff works, how will you help us?

We will guide you every step of the way and take the time to fully answer each question to make sure you fully understand. We will develop your website from start to finish and not stop until you are completely satisfied. Once the website is up and running we will provide full documentation that will teach you how to maintain your new website.

Do you offer website maintenance?

As each website differs, so does its need for maintenance. Daily, weekly, monthly - and at the very least annually; you'll want to make changes to your website so it continues to be a valuable tool for your visitors.

What is involved with your website development?

We don't just 'design' your website, we'll help you define your objectives, research your competition, and develop a solution to suite your requirements. As a component of Web Development, we'll manage the design, digital imaging, copywriting, and translations, as required by your website.

Can I get e-mail with my website?

Yes! Business Xposure can supply pop e-mail for use with Outlook® and other pop mail programs. E-mail forwarding and even ONLINE mail so that you can access your e-mail from anywhere.

Can I see how many visitors I've had to my website?

Yes, Business Xposure can supply comprehensive graphical stats from AWSTATS, This shows you when people visit, from where, and which browsers they use, including much more. We can also incorporate further advanced statistical applications using Google analytics.

Will search engines index my website?

Yes, we register all new sites with the top search engines like Google, MSN, and Yahoo. Our business marketing, search engine optimization, and search engine marketing service will assist with high search rankings. Please contact Business Xposure for details.

Does my website have to be hosted by Business Xposure?

You are not required to host your website with us, but it is encouraged.

Can I have an e-commerce website design?

Yes. Business Xposure has developed a CMS shopping cart and connections to secure credit card ordering through 3rd party payment providers. Please contact Business Xposure for more details about e-commerce website design.

Is there any training provided with Business Xposure?

Training may be included in the original quotation; otherwise this can be arranged at our standard hourly rate.

Does Business Xposure provide advice on SEO?

Yes! Business Xposure will help you get started with search engine marketing requirements, plus how your website will achieve better ranking.

Will Business Xposure provide planning and project management?

Business Xposure always provides project management and planning services for any new website or marketing project.

How do we get started?

Simply request a website quote, once we review your requirement we will send you an email and let you know if you are selected for our program.

What website guarantees do you offer?

During the website development phase, if at anytime you are not satisifed with our service or work, simply ask for your money back and you will receive it, no questions asked.

Is technical support offered?

Yes, we are always available via phone or email for any technical support.

Are any contracts required?

No long term contracts. We do have a development contract which says we will develop your websites with the features you choose for the pricing package you choose. In other words we put in writing what services will be provided.


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